Job Description
Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing.
• Lead technical exchange meetings and advise customers on path for transition / transformation to the cloud
• Including Analysis-of-Alternatives for architecting/implementing the customer's application in the cloud
• E.g., lift-and-shift vs transformative architecture solutions that take advantage of cloud features and cloud managed services
• Create well-informed cloud architecture and migration strategies for various application use-cases
• Develop and document cloud "best practices"
• Document cloud training opportunities and materials
Requirements
TS/SCI with poly required
- Strong knowledge of cloud solutions like AWS, OpenStack and Microsoft Azure products.
- Experience building cloud applications for performance, resiliency, availability and scale.
- Experience with container management systems (k8s, EKS) in production. Experience with Github.
- Must have 12 years of related work experience and a bachelor’s degree in a related technical field.
- Must work with little to no prescriptive guidance.
- Development experience with both Linux and Windows workloads using cloud technologies with automation including Amazon Cloudformation, OpsWorks, Ansible, Chef, and Docker.
One or More of the Following Certifications Required:
- CASP+
- CCNP Security
- CISA
- CISSP (or Associate)
- GCED
- GCIH
- CCSP
Benefits
Health & Life Insurance Dental Insurance Disability Insurance 401K Retirement Plan with Matching Tuition Assistance Vacation and Sick Leave Hiring Bonuses Referral Recruitment Program
We are a high-tech company with decades of experience in cutting edge and emerging technologies. We’re your partner in success. Start your career journey with NiSUS. Change the World disruptively by working on innovative projects that involve conceptualization, prototyping, requirements development, design, development, and deployment. We would love you to join our team!