Computer Technician

  • Shoe Carnival
  • Evansville, IN, United States
  • Jan 13, 2023

Job Description

Ability to provide world class customer support by adopting and meeting Shoe Carnival's Corporate Core Customer Service Goals.


The Computer Technician oversees all aspects of the repair and service of field Point of Sale (POS) and corporate PC components.


Enjoy working on-site at Shoe Carnival's Distribution Center located in Evansville, Indiana.


· Installs, configures and maintains the organization's desktop and POS hardware systems.

· Analyzes and resolves issues associated with desktop and POS hardware and software.

· Installs, configures and maintains an organization's POS system peripherals.

· Analyzes and resolve issues associated with POS system peripheral hardware and software.

· Performs desktop, laptop and peripheral repairs and may provide occasional end user support.

· Coordinates outsource vendor repairs, warranty repairs and exchanges and maintains depot equipment and parts inventories.

· Develops and maintains documentation pertaining to POS system configurations, POS hardware configurations, troubleshooting documentation, and user documentation.



· Associates in Computer Science or related field or equivalent experience preferred.

· 2 + year's desktop, laptop and peripheral diagnostic and repair experience required.

· Experience with 150 or more user environment, supporting technical aspects including: POS Printers, Scanners, Keyboards, RF Equipment, Network Topology, UNIX and Window Environments, MS Office, MS Outlook, and other desktop application preferred.

· Verifiable problem solving and time management skills.

· Excellent verbal and written communication skills.


Physical Requirements:

The job operates in an office environment.


This role routinely uses standard equipment such as a computer, copy/fax machine, and phone.

· Continuous periods of sitting to perform tasks at the computer.

· Ability to perform repetitive keying motions.

· Ability to read and understand email correspondence and reports.

· Ability to occasionally lift up to 50 lbs. to move computer equipment or supplies.

· Occasional periods of bending, stooping, kneeling, and crawling.


Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

  • Competitive Pay
  • Paid Time Off (Vacation & Sick Time)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Spending Accounts
  • Life, Disability, and Voluntary Benefits
  • Fitness Membership Discounts
  • Employee Assistance Program
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Employee & Family Discounts
  • Relocation Opportunities


Shoe Carnival, Inc. is an Equal Opportunity Employer.