Senior SAP Basis Administrator - Remote

  • Rackspace
  • Jalisco, Mexico
  • Sep 07, 2022
Full time Operations

Job Description

Responsible for all activities and strategies related to the administration of the databases and supported applications. Projects long-term requirements for database/application administration. Confers with customers regarding capabilities, performance, and requirements of databases and supported applications. Assigns and manages employees to various projects and directs their activities. Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods.


Career Level Summary

  • Day-to-day leader, operates under little to no supervision.


Key responsibilities

  • Manages small to large-sized database projects.
  • Ensures projects are completed on time and according to corporate quality standards.
  • Facilitates communication upward and across teams.
  • Serves as a focal point for other departments on project status or other project information.
  • Ensures projects are completed according to product specifications and are properly documented and implementation of the product satisfies the product specifications.



  • 10+ years of SAP Basis experience and 5+ years End-Customer Support experience.



  • Proven experience in leading database administration projects.
  • Advanced Knowledge of the following tools SAP NetWeaver ABAP/JAVA, SAP S/4HANA, DB2, MSSQL, ORACLE, SYBASE, SAP Fiori, and all SAP-supported OS Platforms.
  • Knows how to troubleshoot performance issues at the server, application, and database levels.
  • Advanced knowledge of database, application, and server technologies.
  • Detailed knowledge of supported SAP operating systems including Linux, Windows, Unix, and AS400.
  • In-depth knowledge of SAP-supported virtualized environments such as VMWare and Hyper-V as well as Public Cloud IaaS offerings such as Amazon Web Services, Microsoft Azure, IBM Bluemix, and Google Cloud Platform.
  • Excellent organizational, leadership, decision-making, and communication skills.
  • Ability to communicate technical info and ideas so others will understand.
  • Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
  • Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.
  • Ability to coach and motivate less experienced team members to achieve their goals.
  • Ability to successfully work and promote inclusiveness in small groups


Nice to have

  • HEC, AWS, Azure and Google Cloud
  • SAP Certified
  • Public Cloud certifications



  • Critical Thinking
  • Work independently
  • Attention to detail
  • Customer-service attitude
  • Manage multiple workstreams


Education Required

  • High school diploma or equivalent required. High school diploma/GED and Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or a directly related field required.
  • At the manager’s discretion, a high school diploma and 12 years of additional relevant experience may substitute for the Bachelor’s degree requirement
This position is a remote job if you are located in Mexico City, the State of Mexico, Jalisco, Nuevo Leon, Queretaro, and Puebla.
Shift Available: Monday to Friday from 8 am to 5 pm

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.