Ranked first in Government IT and systems integration, Leidos brings decades of experience leading large-scale mission-critical network IT programs. We’re looking for innovators and forward-thinkers to help us do great things.
Leidos is seeking qualified candidates to join our Defense Enclave Services team, who will support an extensive digital modernization program critical to DISA and Fourth Estate Agencies. If awarded to Leidos, positions would be available in the Washington, DC Metro area and other locations across the US and abroad.
We offer competitive compensation, retirement and paid leave packages, health and wellness programs, career development trainings and certifications, income protection, employee stock purchase plans, and family benefits.
As a Senior Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. Systems Administrators will have primary responsibility for providing Regional System Administration support. The Systems Administrator is a key participant in technical research and development to enable continuing innovation for the future success of the program.
Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem
Provide support for the escalation and communication of status to agency management and internal customers
Provide support for the dispatch system on software/hardware problems and remains involved in the resolution process
Installs/loads operating system and application software
Isolate and resolve hardware and software problems involving the applications, operating system, hardware, communications infrastructure, or any combination thereof
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
Integrate new technologies into new and existing systems
Execution of on-site, on the floor, technical and system administration support
Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements
Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions
Attend meetings weekly and provide weekly status reports
Resolve a wide range of system issues, troubleshooting software and hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels
Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required
Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports
Conduct routine and emergency maintenance of assigned data center equipment
Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
Collaborate and contribute to the development, administration, and testing of backup and recovery plans
Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS
Maintain operational, configuration, and other standard operating procedures (SOPs)
Verify system availability with existing Enterprise tools
Bachelor’s degree and 4+ years of experience or a Master’s Degree with 2+ years of prior relevant experience. A combination of education and experience can be considered in lieu of a degree.
Active Secret security clearance.
Demonstrated experienced with UNIX, Windows, and/or Storage administration
Demonstrated experience working with trouble reporting and tracking systems such as REMEDY
CompTIA Security+ or DoD 8570 Level II equivalent
The employee will need to be able to lift/move/carry equipment when necessary (max 40 pounds)
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Our key lines of business — civil, defense, health, and intelligence — are rife with opportunity. An expanded workforce and capabilities portfolio enables us to compete internationally and provide increased efficiency and affordability to customers. As we grow, we'll maintain our agile and creative reputation.