UNI Systems
Athens, Greece
We are continuously growing and we are looking for a Field Service Engineer to join our UniQue Field Service team. In this role, you will provide on-site Network technical service and support in case of problems/malfunctions. What will you be bringing to the team? Diagnose and troubleshoot allocated problems, understand clients’ requirements and recommend suitable solutions Communicate with the client if necessary and organize tasks for international clients ( to be completed from Greece) Provide on-site technical support and cover IT Support openings for the clients Pick and receive spare parts that are required for the resolution of the problem, in close collaboration with the Help Desk Engineers and the warehouse Provide support to Help Desk on high demanding periods and support the partners over the phone whenever needed Βe responsible for the return of the spare parts/materials, that were not used or are out of order, to the warehouse Check the spare parts...