Rackspace

Job Profile Summary Performs a variety of financial functions, such as analyzing bank fees, recommend cost saving plans, maintain bank accounts, and liaison between bank and management. Analyzes and prepares foreign exchange transactions. Performs a variety of accounting functions, such as preparing A/R, A/P, and G/L entries and reconciliations. Preferred location for this role is in San Antonio, TX, but candidates from any Texas-based location may be considered to work remotely with travel to San Antonio on an as needed basis.   Key Responsibilities Works under strict ethical and legal standards. Keeps strict measures to preserve client confidentiality. Requires expert analytical and numerical skills to prepare data for reports. In order to present and defend their proposals for the budget plan they must have excellent written and oral communication skills. Cashes management responsibilities includes estimates, calculation of net cash position,...

VMware Cloud Engineer Job Profile Summary The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process. Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents. Develops tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams. The Support Engineer is expected to take initiative and advise on potential pitfalls that a customer may...

PRIMARY PURPOSE: Drives the full sales cycle to win and grow strategic accounts for Rackspace. Utilizes industry and strategic knowledge to execute large, complex, strategic, business changing deals. Penetrates and wins customer while also making them a net promoter. Leverages an established network of references to win credibility Sales cycle: ·        Sales cycle: 1- 6+ months  • Medium to large Enterprise segment customers. • Customer centric mindset, with the ability to interface with support team on a daily basis. • Moderate to highly complex configurations. • Sells to high-level, up to C-suite management.   KEY ACCOUNTABILITIES: Builds and owns the account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and accounts assigned to them. Builds and owns integrated portfolio plan to prioritize activities targeted at named acquisition prospects and strategic accounts. In partnership with regional sales manager, finalizes...

Rackspace is a leading global professional services company and is a recognised leader in cloud transformation and managed services. As a professional services team we provide expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. Using cloud-native approaches based on leading DevOps practices, we help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. Primary Objectives Our Customer operates a developer platform called Skyway. Skyway provides all tools needed for a modern DevOps team like Jira, Confluence, Gitlab, Sonarqube, and Artifactory. The platform is widely used within the company and the general adoption rate of topics like CI/CD is above the average. The different components are hosted under different circumstances. Partly they are consumed as a SaaS, the party...

Rackspace is a leading global professional services company and is a recognised leader in cloud transformation and managed services. As a professional services team, we provide expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. Using cloud-native approaches based on leading DevOps practices, we help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. Primary Objectives Our customer wants to build a CPaaS platform based on Sinch. The customer's CRM is SAP-based and resides on-prem. Sinch will provide a custom SaaS based on AWS for the customer. The integration between the Sinch SaaS tenant and the on-prem SAP CRM will be done via the AWS Cloud platform.   Skillset Knowledge around Cloud Platform and Cloud Governance Strong knowledge of: AWS - AWS VPC, AWS...

Rackspace is a leading global professional services company and is a recognised leader in cloud transformation and managed services. As a professional services team we provide expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. Using cloud-native approaches based on leading DevOps practices, we help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness.   Primary Objectives Our Customer operates a developer platform called Skyway. Skyway provides all tools needed for a modern DevOps team like Jira, Confluence, Gitlab, Sonarqube, and Artifactory. The platform is widely used within the company and the general adoption rate of topics like CI/CD is above the average. The different components are hosted under different circumstances. Partly they are consumed as a SaaS, the...

Rackspace is the multicloud solutions expert. Named 'best place to work' year-after-year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent, and our Fanatical Experience™ is renowned by customers throughout the industry!   The Rackspace Consulting Architecture team provides guidance, advice and best-practice to our customers in their digital transformations. We develop future-proof technical solutions for complex business problems. We architect for innovation.   Primary Objectives Our customer is looking for general support around AWS IAM and Cloud user management. They are working with their own identity platform based on Keycloak. As part of an internal revision, several findings were made that need to be resolved asap. To support the existing teams (IAM, Cloud Foundation) the solution architecture team is looking for support to analyse the existing environment and define a solution with minimal effort.    Skillset UAM...

Rackspace are the multicloud solutions experts. Consistently named a 'best place to work' year-after-year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. As a leader in the Gartner Magic Quadrant for Public Cloud MSPs, we keep the customer at the heart of everything we do and our Fanatical Experience™ is renowned throughout the industry! Using cloud-native approaches based on leading DevOps practices, we work at the forefront of technology to help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness.   We are seeking a Senior DevOps Engineer with expertise in AWS to deliver cloud transformational outcomes into Rackspace’s clients. Ideally, you will have experience working in a consulting role, leading other engineers to deliver automated, secure and robust cloud infrastructure solutions. The unique #Racker culture...

Network Consultant- Network and Security Responsibilities: ·        Install all new hardware, systems, and software for networks. ·        Install, configure, maintain and upgrade network services, equipment, software and devices. ·        Manages all back‐up and restore of equipment configuration. ·        Plans and supports network and computing infrastructure. ·        Documents network problems and resolution for future reference. ·        Monitors network performance and implements performance tuning. ·        Oversee software and network security. ·        Maintains inventory of equipment and parts as well as documentation of vendor activities ·        Develops and documents system standards for network and security devices ·        Recommend and schedule repairs to the, Firewalls, LAN/WAN, Load Balancer, Riverbed. ·        Coordinate with external parties and customers for problem resolution, including hardware fix and replacements ·...

Job Description Provides administration for systems and cloud computer networks.  Responsible for delivering a great customer experience. Serves as an escalation point to provide technical support to customers over chat, phone, and via support tickets. Responsible for responding to the Rackspace global support ticket queues and completing first-line resolution to issues in scope. Expected to follow the process, display good judgment in decisions and create and maintain customer loyalty by going above and beyond the customer’s expectation. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.   Experience Required ·        1-2 years of technical customer support experience OR education/certification to a level of proficiency to perform the role duties Or 2 years - Preferred technical customer support experience in a client-centric ticket queue environment   Key Responsibilities...

Rackspace is a leading global professional services company and is a recognised leader in cloud transformation and managed services. As a professional services team, we provide expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. Using cloud-native approaches based on leading DevOps practices, we help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. Primary Objectives Our Customer operates a multi-account AWS foundation where AWS accounts are provided to the business to build and operate solutions serving business needs independently. The customer is looking for conceptual and implementation support to centrally enforce rules on incoming and outgoing traffic. The customer is leveraging AWS service as much as possible for their foundation. The goal is to be able to have a...

Rackspace is a leading global professional services company and is a recognised leader in cloud transformation and managed services. As a professional services team, we provide expertise for leading applications, data architectures and technologies, and security best practices – across every major cloud platform. Using cloud-native approaches based on leading DevOps practices, we help organisations modernize applications and data, build in the leading security solutions and deploy everything on the right cloud infrastructure for maximum effectiveness. Primary Objectives Our automotive customer operates a massive container platform on top of a multi-cloud (AWS, Azure, GCP) foundation. They are looking for a container expert to extend the existing agile team and support the team with the development of the overall platform and especially the agnostic middleware used in these environments (e.g., Nginx Ingress, Layer 7 Firewall, Container image, and runtime scanning, policy...

Designs, develops and implements cloud-based solutions. Designs cloud architecture and completes plans and specifications to develop solutions. Collaborates with product managers and engineers to develop specifications for new cloud based products/services, applications and solutions. Drives the rollout of cloud management platforms, evaluates its performance and implements enhancements. Develops and enriches the product portfolio of cloud services and value-added services. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. • Requires specialized depth and/or breadth of expertise in own job discipline or field. • Leads others to solve complex problems. • Works independently, with guidance in only the most complex situations. • May provide functional leadership to teams or projects   Critical Competencies Encourages others to listen attentively and engage with the speaker by asking...

About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.     More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the...

The Solution Architect, Rackspace Application Services (RAS) will serve as a thought leader and evangelist for the full RAS Portfolio, with specific emphasis on Oracle Applications and Technologies. This is a solution pre-sales role that places significant emphasis on consultative engagements with a wide range of customer stakeholders; Application Users, Business Owners, Application Development, and Management teams. Successful candidates will be adept at evangelizing the RAS value proposition – across Professional Services and Managed Services; aligning it to each unique set of customer challenges and articulating the business benefits that can be delivered. A key aspect of the role is to engage with customers early in their transformation journey in order to establish Rackspace as a partner that can help assess, plan and execute the transformation or modernization of the required applications. RESPONSIBILITIES ·        Provide technical pre-sales...

Specializes in growing existing customer spend and footprint with Onica by Rackspace. Responsible for providing customers with AWS-focused solutions based on facts and understanding of customers' business needs and strategies. Owns opportunities through the full sales cycle from lead to close. Engage in solution-based selling with customers looking for sales/service/marketing solutions. Possess an understanding of consulting and professional services. May use experience and appreciation for professional services to understand the technology platform. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.   Job Summary Receives minimal instructions on routine work, general instructions on new projects or assignments. May provide guidance and training to new team members. Decisions impact the quality, efficiency and effectiveness of own function/client group. Contributions may result in business...

Specializes in growing existing customer spend and footprint with Onica by Rackspace. Responsible for providing customers with product solutions based on facts and understanding of customers' business needs and strategies. Owns opportunities through the full sales cycle from lead to close. Engage in solution-based selling with customers looking for sales/service/marketing solutions. Possess an understanding of consulting and professional services. May use experience and appreciation for professional services to understand the technology platform. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.   Job Summary Receives minimal instructions on routine work, general instructions on new projects or assignments. May provide guidance and training to new team members. Decisions impact the quality, efficiency and effectiveness of own function/client group. Contributions may result in business or...

JOB DESCRIPTION:   Performs complex trend analysis of business goals, objectives and needs for clients and the Professional Service business unit. The Business Analyst will provide consultative services, validating business cases, and solution recommendation to ensure that EMEA PS Demand and Supply is matched without leaving stranded revenue, or creating stranded costs.   The role requires extensive knowledge of existing tools functionality and the ability to map that to the business needs to create the clear signal of sold and unsold business demand to drive the supply capacity required by the EMEA PS delivery practices The position governs and runs the reviews of supply with practice managers vs demand required and drives actions required with both demand (the regional partners) and supply (delivery practices) to ensure business needs are met. The role owns the interactions with senior leaders, the processes and procedures used, and adapts them to improve the...

Position Summary We are looking for a passionate Virtualization Engineer who has a strong  quantitative background for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits. Designs, builds, administers, maintains, and troubleshoots complex VMware environments. Ensures utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure.   Responsibilities ·        Works appropriate level tickets in queue. ·        Monitors and provides maintenance for all related infrastructure. ·        Works with vendors to resolve hardware and software issues. ·        Gathers data for capacity planning and performance analysis of infrastructure. ·        Develops projects to improve performance, efficiency, experience, capacity, etc. of environments. ·        Acts as the primary interface...

Overview & Responsibilities Rackspace is seeking an AWS DevOps Engineer to join our team in San Antonio or Remote.  In this role you will be part of the team that architects, implements and deploys our AWS cloud-based offerings. Specifically, we are looking for an engineer to work in the government space. Clearance (application to be paid for by Rackspace) is required, as is proof of U.S. citizenship. Customer Focus: Our DevOps Engineers get to build one-of-a-kind, cutting edge cloud solutions for some of our top enterprise customers. Our primary focus is to distill confidence in our customers by creating customized solutions and a top-notch customer onboarding experience.  Automation: Customer deployments should be solidly reliable and repeatable. Knowledge of tools like Github, Terraform, and CDK are critical to achieving this goal. If you enjoy writing programmatic solutions to reduce customer turnaround time and your own workload, this team is for you....