TTEC
St. Louis, MO, United States
At Avtex, a TTEC Digital Company, we're all about the Human Experience. Elevated. As an Application Support Engineer working remotely, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. The Application Support Engineer position is a pivotal role inside of the internal IT team, providing support and resolution on application-based issues that exceed the expertise of the preliminary helpdesk team. They will work closely with their peers and users to understand the company-specific uses of key applications and assist with overcoming mid-level to complex challenges that are troubling the business. The position will also help build out knowledge base articles for help in solving reoccurring situations and be involved in some project-based work to help implement longer-term solutions. During a Typical Day, You'll Maintain general knowledge of key business applications...