CGI Group, Inc.
Sacramento, CA, USA
Pega Platform Service Support Analyst (Hybrid role) Position Description CGI is seeking an Pega Platform Service Support Analyst to join our team in Sacramento, CA. This is a Hybrid role and requires to be onsite 2 days/week. This can be updated based on the clients return to office plan. Seeking those who are looking to join a multifaceted and fast-paced team implementing critically significant systems. If you are a Pega Platform Service Support Analyst with experience working on enterprise-scale, multi-tiered, multi-platform, integrated systems; possess excellent problem-solving skills, a strong work ethic that takes full ownership of the team's workload; are responsive to requests for assistance; and have the ability to effectively work with other teams, then this might be the role for you. As a member of the project's Production Operations team, you are responsible for day-to-day operational support activities including resolving escalated, end-user support requests,...