NTT Data Canton / Quincy, MA, United States
Req ID: 206644 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Analysis Analyst to join our team in Canton / Quincy, Massachusetts (US-MA), United States (US). Responsibilities: Performs troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers. Uses advanced tools /technical knowledge to remediate client problems and conduct scheduled installations. Provides technical feedback on technical process issues to improve overall service delivery. May act as team lead at times and coach team members. Strong client service skills Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. Travel including overnight...