Rackspace
Kansas City, MO, USA
Job Profile Summary The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments are secure, operational and maintain 99.999 % uptime. Knowledge Utilize custom monitoring software and internal ticketing system to provide customer support Identify and troubleshoot standard hardware failures on x86-based servers to include the replacement of failed hardware components Troubleshoot standard operating system storage issues including file system, disk management and RAID technologies Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server Standard operating systems administration to include troubleshooting of configuration files and permissions in addition to resolution of login, password and connectivity issues Troubleshoot standard local area network (LAN)...