3 jobs found in greenville

Systems Support Analyst Position Description CGI is seeking a Systems Support Analyst to join our dynamic team. You will be instrumental in helping the CGI team deliver exceptional quality service to our clients. Your attention to detail and positive attitude will be highly valued in this high-profile position. If you have exposure to Supply Chain Management, Logistics Warehouse Management & Transportation principles and are great with juggling different tasks and like working with smart, talented people, this is the place for you! Your future duties and responsibilities • Primary point of contact to business users and IT partners from escalation point of view for addressing production system / operations issues. With the support team will be responsible for ensuring availability of application for end users consistent within Service Level Agreements • Provide leadership and support for restoration of service; investigate cause of problems, quick response on problem calls...

Application Support Analyst Position Description CGI is seeking a support consultant to work with one of our key clients in South Carolina. As part of a fast paced, global team, you will assist users of BI technology. The initial focus will leverage on data warehousing and reporting in both on prem and Cloud environments. Your future duties and responsibilities • Respond to incidents in a production environment. • Understand integration points and recognize when integration issues must be referred to a source/target system owner. • Resolve problems by taking corrective actions or contacting the correct group. • Resolve problems by making data-related changes as needed. • Recognize and evaluate source code issues that must be escalated to Level-3 team members. • Be available from 8:00 - 5:00 EST for the primary support activities. • Be willing to occasionally work off-shift to support testing of production releases. • Be able to troubleshoot PowerBI or Microstrategy...

DevOps Engineer Position Description CGI is looking for an experienced DevOps resource with minimum of 5 years of experience and exposure to Manufacturing industry domain knowledge, with good written & oral communication skills. Resource will join our engineering team and be responsible for implementing, maintaining, monitoring, and supporting the IT infrastructure. Your future duties and responsibilities • Understanding customer requirements and project KPIs • Implementing, maintaining, monitoring, and supporting the IT infrastructure. • Implementing automation tools and frameworks for automatic code deployment. Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline) • Release deployments during business and off hours. • Defining and setting development, test, release, update, and support processes for DevOps operation • Writing scripts for service quality analysis, monitoring, alerting...