Rackspace
Bengaluru, Karnataka, India
About the role: A systems administrator is a key element in providing Fanatical support to our customers and is expected to provide a high level of professional care and technical support over the phone and in support tickets. As a Systems Administrator you are expected to apply thorough problem-solving techniques to identify the source of the problem and own the issues through to resolution, whilst keeping the customer up-to-date and reassured with updates over the phone and ticketing system. You will also give advice on best practices or potential pitfalls that you identify and suggest alternatives that may better serve the stability, security and performance of the customer’s solution. Work Experience Requirements: • General knowledge of networking, hardware, software, DNS • RedHat Linux (RHCE level) • Strong Apache and MySQL experience • Clustering Experience • Understand purpose of firewalls and load balancers, VPN and SSL technologies • Excellent written and verbal...